Privacy Policy
In order to fulfil the obligations arising from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter “GDPR“), we provide you with all necessary information regarding the scope and legal basis for processing your personal data on our website, as well as our contact details. In doing so, we want to help you understand how we will process your data and assure you that we apply sufficient and effective measures to protect this data.
This Policy is effective as of 1 October 2024.
Soneta telephone exchange – call recording
Data Controller
The Controller of your personal data is Soneta sp. z o.o., with its registered office at ul. J. Kustronia 44A, 30-432 Kraków, Poland, entered into the Register of Entrepreneurs of the National Court Register, kept by the District Court for Kraków – Śródmieście in Kraków, 11th Commercial Division of the National Court Register, under KRS number: 0000109244, NIP (Tax ID): 6792705304 (hereinafter “Soneta” or the “Controller“).
If you have any questions or concerns regarding this Privacy Policy, you may contact the Controller in the following ways:
by traditional mail to the address: ul. Wadowicka 8A, 30-415 Kraków, Poland;
by electronic means at the email address: iod@enova.pl.
Data Protection Officer (DPO)
In order to provide more effective protection of your personal data, we have appointed a Data Protection Officer, who can be contacted at the following email address: iod@enova.pl.
You may contact the DPO on any matter related to the processing of your personal data and the exercise of your rights under the GDPR.
Data Security
We are committed to protecting your personal data and apply appropriate organisational and technical measures to prevent unauthorised access to or interference with personal data. Our actions ensure security at the level required by applicable law, including the GDPR.
Voluntary Provision of Data
The provision of personal data is voluntary; however, refusal to provide certain personal data may make it impossible or significantly more difficult to use the website and services offered by Soneta. If data is provided to an extent insufficient to perform a given action, such data will be deleted without undue delay.
| PURPOSE OF PROCESSING | SCOPE OF DATA | LEGAL BASIS |
|---|---|---|
| • Contacting you; • Recruitment process; • Downloading the price list for enova365 software licences; • Use of the demo version of the software. | • Email address (first and last name); • Data contained in the message; • Telephone number; • Other data provided by you in the content of the correspondence. | Article 6(1)(a) GDPR — processing on the basis of consent for the purpose of responding to your message; Article 6(1)(f) GDPR — legitimate interest consisting in ensuring efficient and effective communication between the website administrator and the user. |
| • Placing and fulfilling orders for products/services; • Provision of electronic services consisting in making content collected on the website available to users; • Contact by our consultant via online chat or by telephone; • Contact for the purpose of discussing cooperation as an Authorized Partner; • Responding to your questions by email; • Arranging a presentation of the enova365 software; • Providing the installer of the latest version of the enova365 software; • Enabling participation in a webinar or providing webinar recordings. | • First and last name; • Email address; • Telephone number; Additionally: • NIP (Tax ID); • Licence number. Provision of data is voluntary but necessary to fulfil the order. | Article 6(1)(a) GDPR — processing on the basis of consent; Article 6(1)(f) GDPR — legitimate interest consisting in ensuring efficient and effective communication between the website administrator and the user. |
| Marketing communications, including newsletters and webinar invitations. | • First and last name; • Email address; • Telephone number. | Article 6(1)(a) GDPR — processing on the basis of separate marketing consent, in connection with Article 10 of the Polish Act on Providing Services by Electronic Means and Article 172 of the Polish Telecommunications Law. |
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